Privacy Policy

Last updated: July 29, 2026

1. Information We Collect

We collect personal information (name, email, phone), genetic data (DNA samples and test results), and usage data (website interactions, IP address).

2. How We Use Your Information

Your information is used solely for: processing your genetic test order, delivering results, providing counselor support, and improving our services.

3. Data Security

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We maintain HIPAA-compliant security controls including role-based access, audit logging, and regular security assessments.

4. Data Sharing

We never sell or share your genetic data with third parties without your explicit written consent. Data is shared only with: your assigned healthcare providers, laboratories processing your samples, and as required by law.

5. Your Rights

You have the right to: access your data, request correction, request deletion of your sample, withdraw consent, and receive a copy of your data. Contact us at privacy@genelab.com.

6. Data Retention

Genetic test results are retained for a minimum of 7 years as required by law. Samples can be destroyed upon request. Consent records are retained for legal compliance.

7. Contact

For privacy inquiries: privacy@genelab.com